Shipping policy

Order Processing & Shipping Notice (International)

Please allow 1–3 business days for order processing. Once your order has been shipped, you will receive a shipping confirmation email with tracking details within 24 hours.

Please note that address changes cannot be accepted after 24 hours from placing your order. Thank you for your understanding.

Once the package has been handed over to the shipping carrier, we are unable to take responsibility for loss, delays, or damage that may occur during transit. However, this does not apply if additional protection, insurance, or special handling has been provided by us.

Estimated Delivery Time

Thank you for your interest in our brand. We strive to provide the best possible service, including clear return and refund policies. Please review the shipping information below:

  • International shipping: Estimated 7–14 business days, depending on destination and local carrier performance.

Please note that delivery times may be affected by customs inspections, local regulations, weather conditions, or peak seasons. In such cases, delivery may take longer than expected. If significant delays occur, please contact our customer support team and we will assist you as much as possible.

Shipping Destinations, Customs & Legal Compliance

Due to legal restrictions or shipping limitations, we may be unable to ship certain products to specific countries or regions. We apologize for any inconvenience and appreciate your understanding, as we must comply with international shipping regulations.

Please ensure that the products you order are permitted under the laws and regulations of your country or region. The customer is responsible for compliance with local import laws.

Any customs duties, import taxes, VAT, or other government fees charged by your local authorities are the responsibility of the customer. We do not have control over these charges and cannot predict their amount.

If you are unsure whether a product can be shipped to your country, or if you have questions regarding delivery, please contact our customer support team before placing your order.